Talent Management

COURSE OVERVIEW

Talent is the engine of the next economy. Management of Talent or Human Capital in the workplace
is an important strategic function, not only to HR professionals but to all Managers in general.
This course will give learners knowledge and understanding of the major facets in the Talent
Management lifecycle, strategies and practices that will help them in planning, recruiting, training,
engaging, managing performance, retaining high quality talents and more.

COURSE OBJECTIVES

  • Understanding each of the building blocks in Talent Management
  • Understanding the Talent Management Process
  • Enabling learners with the models, strategies, and practices
  • Developing knowledge on measuring the effectiveness of Talent Management initiatives

LEARNING OUTCOMES

  • Know the critical pillars in Talent Management at workplace
  • Know the Talent Management Process and Lifecycle
  • Be able to implement the models, strategies, programs, approaches, and systems towards improving Talent Management effectiveness
  • Conduct analysis, measures and prepare reports to make better decisions

COURSE CONTENT

Module 1: Building Blocks for Talent Management

  • Talent v/s Knowledge Workers, Talent Value chain
  • Talent Management – Overview (History, Scope, Need, Challenges & Opportunities, Benefits)
  • Focus Areas in Talent Management
  • Key processes of Talent Management
  • Building Blocks of Effective Talent Management Framework (Josh Bersin, Deloitte)

Module 2: Talent Management Strategy and Models of Talent Management

  • Role of HR in talent management: Strategic HR Business Partner Model
  • Talent Management Models
  • Three Drivers of Talent Management Strategy
  • Mapping Business Strategies and Talent Management Strategies
  • Steps in Implementing Talent Management Strategy
  • Talent Management Best Practices in organizations
  • Talent Management Programs in organizations (Case discussions)
  • Effective Talent Management Systems / Tools

Module 3: Manpower Planning and Talent Acquisition

  • Manpower Planning
  • Talent Acquisition Process and Workflow
  • Talent Acquisition Maturity Model (Bersin by Deloitte)
  • Recruitment Cycle for Employee / Contract and Metrics
  • Latest Trends in Sourcing candidates
  • Talent Acquisition Strategies
  • Best practices in Talent Acquisition in Industries
  • Technology Adoption in Talent Acquisition
  • Case discussions

Module 4: Talent Engagement

  • Challenges
  • Levels of Employee Engagement
  • X Model of Employee Engagement, Rule of David Tong
  • Talent Engagement Strategies
  • Best practices in Talent Engagement in Industries
  • Surveys/Tools to measure Talent Engagement
  • Case discussions

Module 5: Attrition and Talent Retention

  • Challenges
  • Analysis – Example: 5Ws and 2Hs / Root Cause Analysis / Fish Bone Analysis
  • Talent Retention Models – Example: David Zinger, ERC Retention, Integrated Retention System etc
  • Talent Retention Strategies
  • Best Practices in Talent Retention in Industries
  • Case discussions

Module 6: Other Talent Management Essentials

  • Various 9 Box Grids in Talent Management (Practitioner’s Guide) with examples
  • Strategic Accountability approach in developing the workforce
  • Performance Management System Overview
  • Succession Management Process, Designing Succession Planning program
  • Compensation and Rewards strategies for effective Talent Management
  • Case discussions

Module 7:

Course revision/Discussion of question papers/Peer Learning

Mode/Inclusive Methods in classes: Flipped Classroom, Whiteboard, Case Study Discussions, Lectures/Demonstrations, Audio-Visuals, Role Play, Class Discussion/Interactivity, Class Quizzes, Practice and QnA

Also, the Faculty may adopt other methods as applicable.

REFERENCE BOOKS:

  • Talent Management Handbook, by Lance A. Berger and Dorothy R. Berger
  • The Talent Era, Achieving a High Return on Talent, by Subir Chowdhury
  • The War for Talent, by McKinsey and Co.